{"id":281,"date":"2026-08-31T19:34:09","date_gmt":"2026-08-31T19:34:09","guid":{"rendered":"https:\/\/twotronic.com\/?p=281"},"modified":"2026-09-04T19:20:09","modified_gmt":"2026-09-04T19:20:09","slug":"johannes-fritz-vorsitzender-der-gl-mercedes-benz-bayern-berichtet-ueber-den-twotronic-scanner","status":"publish","type":"post","link":"https:\/\/twotronic.com\/index.php\/johannes-fritz-vorsitzender-der-gl-mercedes-benz-bayern-berichtet-ueber-den-twotronic-scanner\/","title":{"rendered":"Johannes Fritz, Vorsitzender der GL Mercedes-Benz Bayern berichtet \u00fcber den TwoTronic Scanner"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Mercedes-Benz setzt die Digitalisierung der Serviceprozesse konsequent um. Ein markantes Beispiel ist der Einsatz von Scanner-Technik und k\u00fcnftig auch von K\u00fcnstlicher Intelligenz (KI). Im Markenleuchtturm an der Arnulfstra\u00dfe in M\u00fcnchen wird jedes Auto vor der Einfahrt ins Parkhaus durchleuchtet. Lack, Felgen, Reifen und Unterboden \u2013 alles wird l\u00fcckenlos erfasst. Das ist beispielsweise eine Voraussetzung, um die Dialogannahme mit dem Kunden ohne den l\u00e4stigen Gang zum Auto durchzuf\u00fchren.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_testimonial_0 et_pb_testimonial et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_testimonial_inner\"><div class=\"et_pb_testimonial_portrait\"><img loading=\"lazy\" decoding=\"async\" alt=\"Portr\u00e4tfoto von Johannes Fritz\" src=\"https:\/\/twotronic.com\/wp-content\/uploads\/2026\/08\/Johannes_Fritz-e1788201604118.avif\" width=\"255\" height=\"255\" srcset=\"https:\/\/twotronic.com\/wp-content\/uploads\/2026\/08\/Johannes_Fritz-e1788201604118.avif 255w, https:\/\/twotronic.com\/wp-content\/uploads\/2026\/08\/Johannes_Fritz-e1788201604118-150x150.avif 150w\" sizes=\"(max-width: 255px) 100vw, 255px\" class=\"wp-image-284\" \/><\/div><div class=\"et_pb_testimonial_description et_flex_module\"><div class=\"et_pb_testimonial_description_inner\"><div class=\"et_pb_testimonial_content\"><p>Seitdem der Scanner im Einsatz ist, konnten wir alle Kundenreklamationen ausnahmslos aufkl\u00e4ren. Man fragt sich heute, wie wir das fr\u00fcher ohne Scanner gehandhabt haben<\/p>\n<p>Quelle: <span class=\"jpwv0\"><a target=\"_blank\" href=\"https:\/\/www.autohaus.de\/nachrichten\/werkstatt\/serviceprozess-mercedes-setzt-auf-scanner-technik-3445469\" rel=\"noopener\" class=\"Z5m1L N-2r5\" data-hook=\"web-link\">AUTOHAUS<\/a><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_testimonial_author\">Johannes Fritz<\/div><div class=\"et_pb_testimonial_meta\"><span class=\"et_pb_testimonial_position\">Vorsitzender der Gesch\u00e4ftsleitung<\/span><span class=\"et_pb_testimonial_separator\">, <\/span><span class=\"et_pb_testimonial_company\">Mercedes-Benz Bayern<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":283,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-281","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts\/281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/comments?post=281"}],"version-history":[{"count":5,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts\/281\/revisions"}],"predecessor-version":[{"id":912,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts\/281\/revisions\/912"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/media\/283"}],"wp:attachment":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/media?parent=281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/categories?post=281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/tags?post=281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}