{"id":529,"date":"2026-08-31T19:34:09","date_gmt":"2026-08-31T19:34:09","guid":{"rendered":"https:\/\/twotronic.com\/index.php\/johannes-fritz-mercedes-benz-baviera-escaner-twotronic\/"},"modified":"2026-09-04T19:20:12","modified_gmt":"2026-09-04T19:20:12","slug":"johannes-fritz-mercedes-benz-baviera-escaner-twotronic","status":"publish","type":"post","link":"https:\/\/twotronic.com\/index.php\/es\/johannes-fritz-mercedes-benz-baviera-escaner-twotronic\/","title":{"rendered":"Johannes Fritz, presidente de la direcci\u00f3n de Mercedes-Benz Baviera, habla del esc\u00e1ner de TwoTronic"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Mercedes-Benz est\u00e1 llevando a cabo la digitalizaci\u00f3n de sus procesos de servicio de forma consecuente. Un ejemplo destacado es el uso de tecnolog\u00eda de escaneo y, en el futuro, tambi\u00e9n de inteligencia artificial. En el concesionario insignia de la Arnulfstra\u00dfe de M\u00fanich, cada coche se escanea antes de entrar en el aparcamiento. Pintura, llantas, neum\u00e1ticos y bajos: todo queda registrado sin lagunas. Es, por ejemplo, un requisito para realizar la recepci\u00f3n dialogada con el cliente sin el engorroso paseo hasta el coche.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_testimonial_0 et_pb_testimonial et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_testimonial_inner\"><div class=\"et_pb_testimonial_portrait\"><img loading=\"lazy\" decoding=\"async\" alt=\"Retrato de Johannes Fritz\" src=\"https:\/\/twotronic.com\/wp-content\/uploads\/2026\/08\/Johannes_Fritz-e1788201604118.avif\" width=\"255\" height=\"255\" srcset=\"https:\/\/twotronic.com\/wp-content\/uploads\/2026\/08\/Johannes_Fritz-e1788201604118.avif 255w, https:\/\/twotronic.com\/wp-content\/uploads\/2026\/08\/Johannes_Fritz-e1788201604118-150x150.avif 150w\" sizes=\"(max-width: 255px) 100vw, 255px\" class=\"wp-image-284\" \/><\/div><div class=\"et_pb_testimonial_description et_flex_module\"><div class=\"et_pb_testimonial_description_inner\"><div class=\"et_pb_testimonial_content\"><p>Desde que el esc\u00e1ner est\u00e1 en funcionamiento hemos podido aclarar todas y cada una de las reclamaciones de los clientes. Hoy uno se pregunta c\u00f3mo lo hac\u00edamos antes sin \u00e9l.<\/p>\n<p>Fuente: <span class=\"jpwv0\"><a target=\"_blank\" href=\"https:\/\/www.autohaus.de\/nachrichten\/werkstatt\/serviceprozess-mercedes-setzt-auf-scanner-technik-3445469\" rel=\"noopener\" class=\"Z5m1L N-2r5\" data-hook=\"web-link\">AUTOHAUS<\/a><\/span><\/p>\n<\/div><\/div><div class=\"et_pb_testimonial_author\">Johannes Fritz<\/div><div class=\"et_pb_testimonial_meta\"><span class=\"et_pb_testimonial_position\">Presidente de la direcci\u00f3n<\/span><span class=\"et_pb_testimonial_separator\">, <\/span><span class=\"et_pb_testimonial_company\">Mercedes-Benz Baviera<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":283,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"_links":{"self":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts\/529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/comments?post=529"}],"version-history":[{"count":3,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts\/529\/revisions"}],"predecessor-version":[{"id":917,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/posts\/529\/revisions\/917"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/media\/283"}],"wp:attachment":[{"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/media?parent=529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/categories?post=529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/twotronic.com\/index.php\/wp-json\/wp\/v2\/tags?post=529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}